Special Strong is excited to congratulate Manju and Ojas Nivsarkar, recipients of the brand’s first “Franchisee of the Year” award. The husband and wife team operates Special Strong’s West North Dallas location.
The award is based on net promoter score, revenue, and how well the franchisee reflects Special Strong’s core values and represents the brand.
“We couldn’t be happier to honor Manju and Ojas with this award,” said Daniel Stein, CEO & Founder of Special Strong. “As one of our earliest franchisees, we’ve seen how much they’ve accomplished over the years and how well they embody the Special Strong brand. Considering the variety of clients they serve, their near-perfect retention rate, ongoing growth, and success, and of course the love and support they receive from their clients and their caregivers – it’s obvious how deserving they are of this recognition.”
“It’s been a very busy two years, and you forget to pause and look back at what you have achieved,” said Manju. “In the constant push to excel in serving my clients, I focus on opportunities rather than celebrating wins. This recognition from Special Strong gives me that moment to take a breather and celebrate. It gives me such a warm and fuzzy feeling.”
Manju credits the Special Strong training tools and guidelines for providing additional support as her business launched amid the pandemic. “Being a first-time business owner is challenging, but I’ve had a lot of opportunities to interact with and learn directly from the parent organization. They provide everything you need to know through Special Strong University, lay out a process for operations, and make it possible to discuss opportunities and strategy regularly.”
“I have had an incredible journey so far growing with the brand, and although I am going to take this day to celebrate, I do not want to slow down in my quest to serve,” said Manju. “I have had the chance to grow my team in the last 12 months, which creates even more opportunities to be generous with my time and talents.”
If you would like to learn more about owning a rewarding Special Strong franchise, we encourage you to reach out to us today for more information.